Cozy Bricks support
Questions, ideas or trouble with a purchase? Cozy Bricks is made by one person, and every message gets read. We usually reply within a day.
Email us
It helps to mention your device (for example iPhone 15 or iPad Air) and the model you were building.
Common questions
Will I lose my build if I close the app?
No. Progress is saved after every piece, and the game picks up exactly where you left off. Your shelf, your room and builds in progress are also backed up to your own iCloud, so they come back after a reinstall or on a new phone.
I bought a pack but it’s locked on my new phone.
Open Settings in the game (the gear, top right of the Build screen) and tap Restore purchases, signed in with the same Apple ID. Each pack page has a Restore purchases link too.
How do I see the tutorial again?
Open Settings, then tap Replay the tutorial.
Does it need the internet?
No. Every model you can see is on your phone. New models download in the background when they are released.
How do I turn new-model notes on or off?
Cozy Bricks asks once whether you’d like a note when a new model is ready. You can change your answer any time in the iPhone Settings app, under Notifications, then Cozy Bricks.